What should I do on the departure date?
Please be at the designated boarding area 15 minutes before departure. Get boarding pass at counter.
How can I get the refund?
Tickets sold are not refundable. For more information, please refer to the refund policy.
How can I cancel my ticket?
For customer-initiated-cancellation:
The cancellation fee is 100% for all tickets purchased. We advise that you request for a reschedule instead.
Please note that:
For bus-operator-initiated cancellation:
We will make every effort to notify you promptly. Any refund or alternative arrangements will be governed following the bus operator's policy.